Avoid scope creep with your podcast clients

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Scope creep occurs when clients request additional tasks that fall outside the agreed-upon project scope, potentially leading to overwork and uncompensated efforts.

Clients may unknowingly contribute to scope creep by making requests outside the original project scope. For instance, they may ask for additional services such as creating quote graphics, pitching them as podcast guests, or demanding urgent attention without proper acknowledgment of the agreed-upon scope of work.

Today I’m sharing practical strategies on how to handle scope creep while maintaining healthy client relationships.

Here are 3 key takeaways you won’t want to miss:

Remind clients about the scope of work: Often, clients may unknowingly request tasks outside the agreed scope. It’s important to gently remind them about what is covered within the scope of the project to maintain clarity and boundaries.

Professional communication is key: Respond to client requests with professionalism and authority. Offer to put together a proposal or schedule a call, emphasizing that this is your standard process and will ultimately lead to smoother, more organized workflows.

Consider your pricing and boundaries: While it’s important to be accommodating to an extent, constantly adding tasks for free can lead to devaluing your services. Assess your pricing model and determine how to address additional requests – perhaps it’s time for an adjustment.

If you want to chat more about this topic, I would love to continue this conversation with you, over on Instagram!

In this episode, we cover:

  • Reasons why scope creep is common among freelancers
  • Emphasis on the importance of setting boundaries and maintaining them
  • How to balance being nice and setting boundaries
  • Identifying and addressing client requests that may lead to scope creep
  • Tracking hours and evaluating service value to determine package adjustments
  • Exploring the gray area between scope creep and added value for clients

Resources and links mentioned in this episode:

More about The Podcast Manager Show:

With over 90k new podcasts started each month, podcast managers are desperately in need! In the first podcast DESIGNED for podcast managers, your host, Lauren Wrighton, will be sharing exactly how to build a profitable podcast management business without working more than 20 hours a week!

Lauren Wrighton is a podcast strategist who went from making $5 an hour to $50+ an hour in less than 6 months by making a few changes to her business. Now she teaches freelancers how to become profitable podcast managers in her course, The Podcast Manager Program!

Tune in each week to get one step closer to running the profitable Podcast Management business of your dreams!

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